Terms and Conditions
Please read and understand the following terms and conditions, which are binding for all visitors to the Himalayan Garden and Sculpture Park, and users of the website. These will assist to ensure the Park remains a safe place for all.
You are deemed to accept these terms and conditions in their entirety by either entering the Park or purchasing a ticket.
General Terms and Conditions
The Himalayan Garden and Sculpture Park accepts no liability for any loss or damage to individuals, vehicles or personal property, however arising, including (but not solely) any injury, distress, inconvenience or anxiety caused. The Ticket Holder assumes all risk and danger incidental to the Visit, Activity or Event, including any death, personal injury, loss, damage or liability. Where the Ticket Holder is a Minor (aged 15 or below), all risk and danger is assumed by their Responsible Adult.
Management reserve the right to close, cancel or alter the opening dates, times or event programme due to inclement weather, technical reasons, where visitor capacity is reached, restrictions imposed by a third party or any other reasons without refund. Should we be unable to offer all usual attractions and catering whilst operating under current COVID-19 restrictions, Management will endeavour to ensure the website is updated with all changes and closures. In circumstances where a change or closure is made at short notice, no refund shall be due whether or not the website is updated.
Visitors are expected to adhere to all government regulations and guidance in respect of Covid-19 restrictions in the area they live as well as The Himalayan Garden and Sculpture Park. For the avoidance of doubt, the Park is located within the Harrogate Borough Council area so would be subject to restrictions imposed nationally or for that particular area. Where it is apparent that guests have not adhered to national or local guidance, we reserves the right to refuse admission or remove guests from the park without refund.
The Himalayan Garden and Sculpture Park is a seasonal business and is not open every day. Opening dates and times are at the discretion of the Management and no visitor or season ticket holder has the right to entry at any other time. We reserves the right to refuse admission or remove from the park (without refund) any visitor who:
- Behaves in a manner which, in the opinion of Management and Staff, is likely to endanger or affect the enjoyment of other visitors.
- Uses lewd, threatening, abusive or insulting words or behaviour to other Guests, Management or Team.
- Does not follow written or verbal instructions.
- Presents with symptoms compatible with Covid-19 or other diseases.
- Behaves in a manner which may affect the health and safety of themselves, other Visitors or Staff. Where the said Guest(s) is / are part of a larger group, the whole group may be refused admission or removed from the park (without refund).
All visitors must use the park in must in accordance with its purpose and follow the designated footpaths. Climbing or standing on fences, barriers, walls, sculptures, buildings or bins is strictly prohibited and will be grounds for removal. Similarly, the throwing of objects, especially at sculptures or into the lake is not allowed and will be result in your removal. Any Visitor found to be damaging property, contents or grounds of the park will pay for the cost of repairing that damage.
Visitors are not allowed to enter, paddle or swim in the lake. Anyone found so doing will be asked to leave the Park.
Any person found engaged in criminal activity will be removed from the park and reported to the Police. For the avoidance of doubt this includes criminal damage, possession of illegal drugs or possession of an offensive weapon. Guests agree to allow themselves and their vehicles to be searched by Management or The Team if requested.
Online Ticket Sales
Tickets for 2022 must be purchased online in advance, are non-refundable and are only valid for the specified date. We are unable to change tickets to a different date for weather related reasons. If you are unable to attend on the specific day booked (due to an emergency or illness) please contact the Office to arrange to visit on an alternative day. Please ensure when purchasing online tickets, that they are for the correct venue, we are unable to refund tickets bought for a different Garden or Sculpture Park. We are unable to allow entry without a valid ticket.
Children aged 15 and under are free to enter the Himalayan Garden and Sculpture Park. Please understand that we may request proof of age of an individual. All Minors (paying and non-paying) under the age of 16 must be accompanied by a responsible adult aged 18 or over at all times.
Disabled visitors who have paid for a ticket are entitled to be accompanied by one free carer on production of a Carers Card, Max Card or written confirmation from the DWP or the Council.
Season Tickets are valid for the specified Season and dates and are non-transferable. Because of the discount on Season Tickets, we do not give pro rata refunds or allow Season Ticket to be extended for periods of non-use.
A season ticket purchase does not guarantee entry to the park. Entry must be booked online for any planned visits to ensure capacity is not breached. Admission may be refused if entry has not been pre-booked, and the park has reached capacity. We reserves the right to withdraw a season ticket should it be shown that the membership has been abused in any way whatsoever, without a full or partial refund.
Management reserve the right to close, cancel or alter the opening dates, times or event programme due to inclement weather, technical reasons, where visitor capacity is reached, restrictions imposed by a third party or any other reasons without refund. Should the Park be unable to offer all usual attractions and catering whilst operating under current COVID-19 restrictions, Management will endeavour to ensure the website is updated with all changes and closures. In circumstances where a change or closure is made at short notice, no refund shall be due whether or not the website is updated.
During your visit, we will only accept card or contactless payments. We will NOT ACCEPT CASH for any catering, plant sales, ticket or merchandise purchases. It is the right of the business owner to decide which payment methods they will accept, and it is not a legal requirement to accept cash.
Sadly, the park is not suitable for wheelchair users, mobility scooters or people with limited mobility. We are continually improving our paths however, the topography of the area dictates that the paths are steep in places, with numerous paths having steep flights of stairs. The topography and natural gravel paths can also cause difficulty for pushchair, and we recommend all terrain pushchairs rather than traditional versions.
Our risk assessments have shown the gradients are too steep for wheelchairs and mobility scooters and Staff have the right to point this out to users on arrival and issue an immediate refund.
The paths and trails have been prepared with great care and are checked daily before the park is open to Visitors. Walking anywhere carries a degree of risk. We advise visitors to wear suitable walking footwear, as the topography and some relatively steep gradients dictates that the paths are steep in places, with some paths having a number of steps. Please take extra care in wet conditions as the woodland paths and bridges may be slippery and uneven in places.
When walking in the park you are entirely responsible for your own safety and that of any accompanying children and/or pets. Always exercise common sense, judgement and caution. We accept no responsibility for any personal accident, injury or public liability while following these paths or during your time in the park.
Extreme Weather Conditions
Extreme weather conditions, such as strong winds, storms, floods or snow could lead to the park having to be closed during opening hours, and we may have to ask you to leave the park. This will be done in accordance with our Health and Safety and Risk Assessments which prioritise visitor and staff safety. If we are unable to open the park or we have to ask you to leave during your visit due to weather conditions, we will arrange for you to visit on an alternative day.
We welcome well behaved Dogs and just ask that they are kept on a lead at all times. Dogs are not allowed in the Tearoom (with the exception of Assistance Dogs) but, we have outdoor seating and a Marquee area which is dog friendly. Owners are expected to clean up after their dogs and ensure they do not cause a nuisance to other visitors.
We do not recommend leaving dogs (or other animals) in a car whilst visiting. Management reserve the right to report any dog (or other animal) believed to be in (or at risk of being in) a distressed state having been so left and, if Management deem it necessary, to break into the car entirely at the owner’s expense.
Whilst we will make every effort to accommodate food allergy sufferers and will provide guidance as to which menu items are suitable, we cannot guarantee the absence of any ingredient in anything sold from our Tearoom or refreshment outlets. Any food items consumed are entirely at the Visitor’s own risk. The reheating of baby food and milk is at Management’s discretion and entirely at your own risk.
We kindly request that chewing gum and bubble gum are not consumed on the premises.
Consumption of alcohol is only permitted when purchased from the Tearoom and can only be consumed in this designated areas. Anybody found to be under the influence of alcohol may be refused admission or escorted from the park (without refund).
Smoking is only permitted in designated areas and is prohibited in all buildings, including the Marquee. Smoking is also not permitted anywhere near trees due to the enhanced fire risk.
We accept no responsibility for lost property but, will try our best to reunite you with your property. We reserve the right to dispose of any items found and all lost property is disposed of at the end of each season.
Free Car Park
Visitors park their vehicles entirely at their own risk and we cannot guarantee the security of vehicles, their contents or any damage caused. All visitors must comply with directions from the Car Park Marshals at busy times. No vehicles are allowed to remain in the car parks outside of opening hours.
Groups, Coach Parties and Schools
Coach Parties, Organised Groups and Schools must all pre-booked in advance with the Office, by emailing: firstname.lastname@example.org or telephoning 01765 658009. Please do not assume your trip has been booked until you received confirmation from the Office.
The minimum number of paying visitors for a schools or organised group booking is 15 to qualify for the discounted group prices. If final numbers are below 15, the group will no longer qualify for the discounted group prices and our standard tariffs will apply.
Photography / Drones / Filming Policy & Social Media
Photographs of the Himalayan Garden and Sculpture Park can be taken and reproduced for personal use only. Photographs to be reproduced, used or published for commercial gain or profit can only be used with prior written consent. Please contact the Office for further information.
In the interest of visitor safety, we do not permit the launching of drones in the park unless agreed in advance in writing. For further information please see the Drone Code produced by the Civil Aviation Authority for a practical guide on how to fly your drone safely in full compliance with the law.
From time to time the Himalayan Garden and Sculpture Park (or other authorised parties) carries out photography, filming or other forms of recording which may feature visitors. By accepting these regulations, you agree that we or any other authorised party may use such images or likenesses in any promotional, advertising or publicity material in any format whatsoever.
Should you choose to share your photo, video or other media with us via the website or a social media platform, you guarantee that you have, each and every time, all required permissions, including from copyright and other intellectual property rights. You agree that we may use and / or share such photos, videos or other media on any platform we choose without further compensation.
The information contained in this website is for general information purposes only. The information is provided by the Himalayan Garden and Sculpture Park and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of the Himalayan Garden and Sculpture Park. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, the Himalayan Garden and Sculpture Park takes no responsibility for, and will not be liable for, the website being temporarily unavailable.
Changes to our Terms and Conditions
Any changes we may make to our Terms and Conditions in the future will be posted on this page. Please check back frequently to see any updates or changes. This policy was last updated on the 7th of December 2021.