Covid -19 Visitor Guide
We are delighted to announce that the Himalayan Garden and Sculpture Park is open until the October 31st October 2021 (Tuesday to Sunday from 10am to 4pm, closed on Mondays but open Bank Holiday Mondays).
We are certified as part of the “We’re Good To Go – Visit England Scheme” which certifies that the required actions have been implemented to welcome visitors in line with Government and Public Health Guidelines. This page and our procedures will be constantly updated in accordance with these guidelines.
The safety of our visitors, staff and volunteers is always our number one priority, and we ask all visitors to follow our Covid safety measures as we adopt a caution and gradual approach to reducing restrictions.
Visitors must still pre-purchase tickets online for a specific day in advance. Our calendar booking system allows bookings throughout the 2021 season.
Season ticket holders may visit at anytime but, must also reserve a place in advance. We are unable to change tickets to a different date for weather related reasons. If you are unable to attend on the specific day booked (due to an emergency or illness) please email firstname.lastname@example.org (with your confirmation order number) to arrange to visit on an alternative day.
What to expect when you arrive
- When you arrive at our Ticket Office, please scan the QR Code on your ticket. The scanner is located on a post opposite the Ticket Office. Once your ticket has been scanned you will be able to continue into the park and garden. You may give your name or quote your 5 digit confirmation number on arrival, if you do not have the technology to scan or print your ticket.
- We are encouraging visitors to use our hand-sanitising stations on arrival and departure, and throughout their visit.
- We kindly ask that visitors continue to wear face masks in the Tearoom and Toilets.
- We ask visitors to keep a safe and respectful distance from each other throughout their visit.
- Additional Portaloo toilets have been installed in the Car Park.
- All toilets have returned to the usual single sex format. We kindly ask all visitors using the toilet facilities to wear a mask. The disabled / baby changing toilet remains is a unisex facility.
- Please keep to the left when accessing and exiting the toilets by the Tearoom.
- Anti-bacterial soap is available, and we would encourage all visitors to wash their hands before and after.
The Tearoom now offers both indoor seating with table service and a takeaway option, offering exciting hot and cold meals, a variety of drink options and delicious sweet treats. Additional outdoor and covered seating options are available in the Buddha Garden. We would prefer visitors to wear masks when ordering food and drinks from the Tearoom. Dogs are not allowed in the Tearoom, with the exception of assistance dogs.
Our lovely Horsebox will be open during the weekends (Saturday and Sunday), located in the heart of the garden. Serving tea, coffee and soft drinks, as well as delicious Brymor ice cream, snacks and sweet treats, in an open, beautiful space. Tables are located nearby.
The woodland playground
We will continue to ask visitors to follow our Covid-19 Safety Rules when using the woodland playground, as listed below:
Use hand sanitiser before and after use
Avoid touching your face / sucking fingers
No more than 1 family group on each station at any one time
Head clockwise around the playground
Always respect social distancing rules
No food or drink in the playground area
Our additional hourly cleaning schedule remain in place, particularly focusing on door handles, toilet areas, surfaces, seating areas etc. The areas used by visitors and staff are regularly fogged with a Pathogen Disinfectant at the end of the day to provide extra protection.
All staff have been provided with personal protective equipment, and we ask everyone on the team to wash and sanitise their hands often, especially between transactions and to clean their work stations regularly. In the event of a first aid incident on site, our trained first aiders will respond wearing the recommended personal protection equipment and using our Covid Safe First Aid Area.
All purchases made while visiting (refreshments and merchandise) must be paid for by card or contactless payment methods. We are not accepting cash.
Sadly the park is not suitable for wheelchair users, mobility scooters or people with limited mobility. We are continually improving our paths however, the topography of the area dictates that the paths are steep in places, with some paths having a number of steps.
Normal terms and conditions apply to all visitors. Dogs must always be kept on a lead. Please do not bring in BBQs, picnics, light fires or use drones.
Please note: An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting the Himalayan Garden and Sculpture Park you voluntarily assume all risks related to exposure to COVID-19
We will be reviewing these measures regularly, with changes when we feel it is in the best interest and safety of all concerned.