Covid -19 Visitor Guide

We are delighted to announce that the Himalayan Garden and Sculpture Park will reopen on the 2nd of April until October 31st October 2021 (Tuesday to Sunday from 10am to 4pm).

We are certified as part of the “We’re Good To Go – Visit England Scheme” which certifies that the required actions have been implemented to welcome visitors in line with Government and Public Health Guidelines. This page and our procedures will be constantly updated in accordance with these guidelines.

The safety of our visitors, staff and volunteers is always our number one priority. To reopen we need all visitors to follow and keep to our social distancing rules. Visitors must pre-purchase tickets online for a specific day in advance. A new calendar booking system will enable bookings throughout the 2021 season.

https://www.himalayangarden.com/visitor-information/admissions-tickets/

We are limiting visitor numbers to maintain social distancing. Season ticket holders may visit at anytime.

What to expect when you arrive

To open the gardens and parkland safely, we are putting important measures in place across the attraction:

We have created a separate pedestrian entry and exit for the car park to avoid crossing paths.

  • Social distancing measures have been set up with 2 metre-queuing points guiding visitors from the car park to the entrance.
  • We are also encouraging visitors to use our hand-sanitising stations on arrival and departure and throughout their visit.
  • When you arrive at our Ticket Office, the ticket scanner is on a post outside.  Once your ticket has been scanned  you will be able to continue into the park and garden.
  • Please keep left on the paths and follow the directional arrows. Observe No Entry signs.
  • We kindly ask that visitors wear face masks in the Tearoom

Our toilets will remain open for visitors

Some important changes have been put in place to observe and maintain social distancing rules.

  • Additional Portaloo toilets have been installed in the Car Park
  • All toilets are now unisex, and the disabled / baby changing toilet is available to all while giving disabled priority.
  • Queue to left side using planters to indicate 2 metre distance.
  • Only one person or family group in each room.
  • Anti-bacterial soap is available, and we would encourage all visitors to wash their hands before and after.

Refreshments

The Tearoom will be open in a takeaway capacity initially, serving a selection of freshly made sandwiches, hot and cold drinks, delicious cakes, tray bakes, soup, hot food, picnics and treats to be eaten outside. We ask that masks are worn inside the Tearoom.

Our lovely refreshment trailer will be open during the weekends (Saturday and Sunday), serving tea, coffee and soft drinks, as well as delicious Brymor ice cream, snacks and sweet treats. Located in the heart of the garden near the Contemplation circle to ensure that social distancing measures are adhered to, serving visitors the refreshments we know they enjoy, in an open, beautiful space.

The woodland playground will be open

The following has been put in place as per Government guidance to observe and maintain social distancing rules.

  • Use hand sanitiser before and after use

  • Avoid touching your face / sucking fingers

  • No more than 1 family group on each station at any one time

  • Head clockwise around the playground

  • Always respect social distancing rules

  • No food or drink in the playground area

Cleaning Schedule

We have introduced additional hourly cleaning schedule to our usual routines, particularly focusing on door handles, toilet areas, surfaces, seating areas etc. The areas used by visitors and staff are regularly fogged with a Pathogen Disinfectant at the end of the day to provide extra protection.

Staff

Our staff have been provided with personal protective equipment. We have asked our staff to wash and sanitise their hands often, especially between transactions and to clean their work stations regularly. In the event of a first aid incident on site, our trained first aiders will respond wearing the recommended personal protection equipment and using our Covid Safe First Aid Area.

Monetary Transactions

All purchases made while visiting (refreshments, plant sales and merchandise) must be paid for by card. We are not accepting cash.

Accessibility 

Sadly the park is not suitable for wheelchair users, mobility scooters or people with limited mobility. We are continually improving our paths however, the topography of the area dictates that the paths are steep in places, with some paths having a number of steps.

General

Normal terms and conditions apply to all visitors. Dogs must always be kept on a lead. Please do not bring in BBQs, picnics, light fires or use drones.

Please note: An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting the Himalayan Garden and Sculpture Park you voluntarily assume all risks related to exposure to COVID-19

We are excited to welcome all visitors back to the Himalayan Garden and Sculpture Park  and look forward to seeing you soon.

The Hutts Foundation, Registered Charity No: 1152430 | ©2019 Himalayan Garden & Sculpture Park | Website by Freeland Creative